Referrals

No referrals are needed to be seen at ABCD Rehab. However, providing the below documents is extremely useful to get the best out of your consult:

  • A medical history from your GP

  • If you have had surgery or been seen at a hospital recently, a copy of the Discharge Summary (often sent to the GP if not given to the patient)

  • Reports from any relevant scans or other investigations

  • A summary letter from your Audiologist, Optometrist, specialist, etc

  • A list of any exercises that have been prescribed by another health professional

Fees

We believe that all healthcare providers should be transparent about their fees, so there are no surprises after your consult!

We will always advise you of your fee when making a booking. If any other fees need to be applied (eg for a requested report) we will always confirm this with you prior to commencing the work.

We usually see clients as one-hour consultations to allow us time for a thorough history-taking, examination, and treatment / education.

If you are experiencing financial hardship please let us know; we have a relationship with Kyneton Hospital and can help make alternative arrangements in certain situations.

Our current fees are:

Balance and Falls Prevention Physiotherapy: $193.99 / hour

Vestibular Physiotherapy: $203.99 / hour

Concussion Physiotherapy: $203.99 / hour

Telehealth: Per above

Travel time for off-site consultations: $193.99 / hour

Late Cancellations Fee: 80% of the consultation fee

  • This applies for cancellations within 48 hours from the start time of your consult. We may waive this fee in extenuating circumstances.

Concussion education for coaches, trainers, first aiders and school staff - FREE! Please get in touch so we can discuss how best we can help.

Medicare Rebates

For those wishing to claim a Medicare rebate we require a Chronic Condition Management Plan (CCMP, formerly known as EPC) referral from your GP. Some useful tips about these:

  • Your GP can only offer this referral if you are registered with Medicare and have at least one health condition that is likely to last more than 6 months.

  • Most GPs will require you to book a consult specifically for creating your care plan.

  • These referrals allow for up to 5 allied health rebates per year, and can be divided up between several different services you may need.

  • To claim your rebate you will need to pay the full consult fee out-of-pocket first, then the Medicare claim can be processed.

  • From July 1, 2025 the Medicare rebate will be $61.80. In some situations you may receive a larger rebate (please note ABCD Rehab has no control over this).

You can not claim private insurance when using a Medicare rebate. If you do have private Physiotherapy cover, you may wish to check with your insurer to see which rebate would be greater.

Private Insurance

If you have private health insurance with Physiotherapy cover, we can process your rebate for you before taking payment. You may wish to check with your insurer to see what your rebate will be.

NDIS Participants

We are happy to work with Self-Managed NDIS participants, though we may require a Service Agreement prior to your consultation.

We are unable to see clients who are Plan-Managed or Agency-Managed.

The minimum information we require about your plan is:

  • Your NDIS Participant Number

  • Your Plan start and finish dates

  • The contact information for your Support Coordinator (if applicable)

  • Your goals, as listed in the NDIS Plan document (all Physiotherapy support must be relevant to these goals)

You are not required to share your plan budgets. Knowing these can be helpful for treatment planning, discussing equipment options, coordinating between the rest of your team, etc. but we respect your privacy if you choose not to share.

Home Care Packages

If you receive support from a Home Care Package under My Aged Care, please check with your case manager if you are eligible for Physiotherapy funding. If so, they can get in touch with us to arrange a Service Agreement.

Other Funding

We do not generally accept clients that are covered by WorkSafe, TAC (Transport Accident Commission) or DVA (Department of Veterans Affairs) but if you get in touch we can help discuss other options or recommend other healthcare providers.